There is 3 years guarantee granted on VELUX branded products purchased through our on-line shop. The only exception is the VELUX replacement blackout blind (DBL). This product has only 2 years warranty, if you purchase it through the web shop. This guarantee does not in any way affect your statutory rights.
There is 2 years guarantee granted on Itzala branded products purchased through our on-line shop. This guarantee does not in any way affect your statutory rights..
Should you need to return your products due to a manufacturing defect within three years of purchase for VELUX branded products and two years for Itzala, please read about our return procedures in the "Returns & Refunds" section.
