Yes, you can request a cancellation or modification. Please reach out to our Support Team on customerservices@itzala.com or you can call us on 01592 806 622, to check if this is possible.
Please forward us the details from your confirmation email to allow us to locate you on the system. Your confirmation email may have dropped into your junk or spam folder.
Within 24 hours from paying, you may cancel or modify the purchase however, there is no guarantee this will be successful as the process to dispatch to the warehouse is fast.
Once we confirm your change was successful, we will contact you with an update.