The invoice will be sent after the delivery has taken place. This will be sent separately from the delivery and will be in the form of a PDF document. It will be sent to the email address you provided us with.
In the event you did not receive the automatic invoice, please send an email to our Customer Support Team on customerservices@itzala.com with a copy of your order number and we’ll have this sent out.
During the ordering process, you can enter a different billing address from the delivery address. With this, the person/company in the billing address field is automatically the invoice recipient.
We kindly ask you to provide us with your VAT number if the invoice address belongs to a company. After you have received the invoice, a change to the original invoice is no longer possible.