Payment can be made with VISA, VISA Electron, MASTERCARD, Maestro or Klarna.
Once your card or order is approved, we'll send an order confirmation via e-mail. The credit or debit card will be charged on the day we ship the order. Please note, this may not be until a few days after the order is confirmed.
Klarna offers two options when choosing to select this payment method. Payments can be made in the following two options -
- Pay in  days: The payment period is 30 days from shipment of the goods. You can find the complete terms and conditions here
- Pay later in 3 interest-free instalments: This is a payment option you can choose to part pay your purchases by dividing the cost into 3 equal payments without any interest, fees or charges using a credit or debit card. However, the issuer of your card may charge interest or other fees under the terms of your card agreement. You can find complete terms and conditions here.
For further Klarna payment information you can read more here.
We also accept payments directly over the telephone by calling our Sales Team directly on 01592 806 622. Please note, our team can only accept payment in the form of credit or debit card. If you wanted to pay using the Klarna platfrom or PayPal, this must be carried out online.
When paying via PayPal you will be asked to log-on to your private PayPal account during the check-out process.
After having completed the payment from your PayPal account, you will be sent back to our website where we will confirm your order.
Unfortunately, we cannot offer any additional discounts. We manufacture Itzala products in bulk which is how we keep the prices so low. The price on VELUX products is already 33 % cheaper than if you buy them from VELUX directly.
Prices vary depending on the blind style, operation, and colour. Please note, that you save 33 % off the VELUX list price on all VELUX blinds on our website, this is visible only once you add the product to the basket. You can check the prices by selecting your preferred selection on our configuration tool here.
If you are trying to pay with one of these payment methods and your card is rejected, it may either be because you have entered a wrong card number, expiry date or security number. If all your details are correct and you are still getting an error message, please contact your bank or financial institution.
Should you need further assistance with your payment, please call a member of our team who will happily help.